Records Request Information
If you are requesting records from this practice, please review the information below carefully before submitting your request. To protect your privacy and ensure compliance with HIPAA, all records requests are handled through a secure process.
What to Expect
By submitting a records request, you acknowledge and understand that:
- A signed Release of Information (ROI) is required before any records can be released.
- Former clients must upload a government-issued photo ID to verify identity.
- You will be invited through the secure client portal to complete your ROI and upload your ID.
- Once your identity is verified, records are shared through a time-limited, password-protected secure access link.
- Records are accessed only through the secure portal and are not sent by email, text message, or social media.
- To avoid delays, your ROI must clearly include: the full name of the provider or practice receiving records, a secure email address for the recipient, and any specific limitations such as dates of service or document types requested.
Incomplete or unclear requests may delay processing.
Submit a Records Request
All records requests must be initiated through the secure client portal.
Once your request is received, you will be guided through the next steps to complete verification and authorization securely.
If you have general questions about the records request process (but not protected health information), you may use the contact link above.
For privacy reasons, records cannot be discussed via standard email or social media messaging.
Records are maintained by: Trust Her Process, a dba of Seasons Counseling, PLLC · Amanda Jones, LCSW · Virtual practice serving Texas