Legal & Privacy

Notice of Privacy Practices

Effective Date: 18th August 2026  |  Last Reviewed: 18th August 2026

Trust Her Process, a dba of Seasons Counseling, PLLC ("the Practice," "we," "us"), is committed to protecting the privacy of your health information. This Notice applies to all records of care created by the Practice, whether held by Amanda Jones, LCSW, or an associate clinician of the Practice, and describes our legal duties and privacy practices regarding your protected health information ("PHI").

Our Responsibilities

• We are required by law to maintain the privacy of your PHI and to provide you with this Notice describing our legal duties and privacy practices.
• We are required to abide by the terms of this Notice currently in effect.
• We reserve the right to change the terms of this Notice and to make the new Notice provisions effective for all PHI we maintain. If we make a material change, an updated Notice will be posted on this page and made available upon request.

How We May Use and Disclose Your Information

We may use and disclose your PHI for the following purposes without your written authorization:

• Treatment: To provide, coordinate, or manage your psychotherapy care, including consultation between your clinician and any associate clinician or supervisor involved in your treatment.
• Payment: To bill and collect payment for services, including submitting claims to your health plan (Medicare, TRICARE, or commercial insurance) and verifying coverage or eligibility.
• Health Care Operations: For activities such as quality assessment, billing audits, and administrative functions necessary to run the Practice, including limited use of our HIPAA-compliant billing and scheduling systems (SimplePractice) and our credentialing/billing vendor.
• As Required by Law: When required by federal, state, or local law, including mandatory reporting of abuse, neglect, or domestic violence.
• To Avert a Serious Threat to Health or Safety: When necessary to prevent or lessen a serious and imminent threat to your health or safety or that of another person.
• Health Oversight, Legal, and Judicial Proceedings: In response to a valid court order, subpoena, or as otherwise required by the Texas Behavioral Health Executive Council or other licensing authority.

Any other use or disclosure of your PHI — including most disclosures of psychotherapy notes — will only be made with your prior written authorization. You may revoke that authorization in writing at any time, except to the extent we have already relied on it.

Your Rights Regarding Your Health Information

• Right to Request Restrictions on certain uses and disclosures of your PHI.
• Right to Request Confidential Communications by alternative means or at alternative locations.
• Right to Inspect and Obtain a Copy of your PHI maintained in your clinical record, submitted through our Client Portal or our Records Request page.
• Right to Amend your PHI if you believe it is incorrect or incomplete.
• Right to an Accounting of Disclosures made of your PHI for purposes other than treatment, payment, or healthcare operations.
• Right to a Paper Copy of this Notice upon request, even if you have agreed to receive it electronically.
• Right to File a Complaint if you believe your privacy rights have been violated, with the Practice or with the U.S. Department of Health and Human Services, without retaliation.

Contact & Complaints

If you have questions about this Notice or wish to exercise any of the rights described above, please contact us: